styletag.com Complaints & Reviews - Items still not received even after a month of placing the order.
|Amita Pandey on 05-06-12|
|Items still not received even after a month of placing the order.|
|i want to file a complaint against styletag.com, an online retail site where we can place order for items. On 1st may 2012 i placed an order for item named as "Crochet Tie Up Sandals Size: 6" for rs. 800. the order number is R436030385 There was another order that i placed on 4 may 2012, for two items "Cable Twister LS & DS Size: 165x100mm each" and "Coasters set of 4 Size: 200x230mm". the total cost for these two items were rs. 640. Since they were taking 100 rs. as shipping charges if the payment mode is COD, I paid for these two orders using my debit card. It had been a complete month for the 1st order and 3 days to a month for my 2nd order i placed, I still haven't received my items yet. The first time (within the same week i ordered both) i called 'em up regarding my order details, like if my order has been shipped or not, I was told that these items are on a sale for a specific time period and they will dispatch the item only when the sale ends. The second time (another week later) i called, they told me that the pair of sandals are sort of a customized order, so it takes time to complete the order and ship to me (i.e. it will be taking at least 2 weeks time) and about the second order they said it would reach to me in another 2-3 days. Another week passed, I called them up the third week, i was very angry. Each time i called, i was told a different excuse. This time i was told, their warehouse person would reach their office building, so accordingly they would get to know, if the two orders reached the ware house or not. About the sandals i was again confirmed, it would take another week to reach. And now about the 2nd order, it would also be dispatch almost the same time. i even warned them that i would place the complaint at consumer forum and RTI. Still no show. the fourth week i was very much annoyed and disappointed, called them up again. i asked what is this all about, are they really intend to send me my orders or not. i was again told that since the sale has ended my sandals would soon reach me (by friday which is today 1.6.2012) and the other order will be followed next for the delivery. Today i received none of my orders. my account in this site shows "complete status" for the two orders i placed. when i raised this query they told me its a coding issue/ site error, i should ignore it. also, the site about the shipment of orders confirms that the order will be delivered within 4 weeks from the date the sale ends. here is url where they have mentioned about shipment and returns: http://styletag.com if you see the site again, they have set up a sale for the sandals that i had placed, AGAIN!!,,, it had already ended earlier. and now they have put the sale for the same sort of sandals again "little miss crochet sandals" this is a complete ditch to the customer. here you say to me that you will send the order as soon as the sale ends, then you don't send the shipment and to add to someone's angst you place the sale for the same sandals again, and that too at a much higher price than before. this is completely untruthful and disloyal. Alll i want to say, if they really wanted to loot someone's money, they could have done it on gunpoint rather than playing with words and actions. That would have been much better suffering. We also work and make hard earned money. please find the site URL below: http://styletag.com here is the sale for the sandals showed on their site: http://styletag.com/t/designers/little-miss-crochet-mayjune?utm_medium=emails&utm_source=Sale%20Mailer&utm_content=1533515516&utm_campaign=Sales+Mailer+-+01-06-12_01%20,Jun%20,%202012%2008:53:25&utm_term=little-miss-crochet-mayjune Please i want some action against the delay in delivering the product, putting the customer under ignorance and cheat. It's a crap and a total fraud site. Please do not get misguided!!! Another thing to add... I even exchanged two mails with them "firstname.lastname@example.org". Till date there has been no response sent from their end. this is cheap way to make money. trying to portray larger than life picture to us w/o knowing what exactly it takes to be one. bunch of sick heads have got together to fool around with customers. The three mails ids of their to which i sent mail, one of them returned a mail-daemon failure error. I want an immediate action against this online shopping site. More than a month has passed now.|
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