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micromax Complaints & Reviews - micromax a90s handset problem

 

micromax,India

Location: India
 sanjeev on 03-12-12
micromax a90s handset problem
Hi writing you this to inform you that i had recently purchased micromax phone model a90s on 3rd november 2012,bt due to rpoblem of sensor and standby time i submitted to their service centre,as the standby time they said was approx 174hours,but even on standby time it was ruuning just 7-8hours,when i submitted the handset to their andheri micromax gallery they updated the software and gave me back,in front of them i checked the same problem was still occuring of standby time as within 15mins 4% battery was drained,i submmited the handset there again for which the jobsheet number is SALMH026R3152 submitted on 21st Novemeber they said it will be repaired within 10days wherin the customer care guys said it wil take a week,i upfrontly ask them if the problem is not resolved what you wil do they said they will issue new handset in this case,now it has been almost 14days,when i called back them again they said it wil take another 10days approx,when i asked for the commitment they said they cant give commitment as the parts are not available,inspite of this when i asked you provide me with DOA letter so that il get other handset,they said they cant issue it,neither the Micromax authorise centre nor the call centre of the micromax is helping me,as if it will take another 10days that mean approx it will be 24days,that too they are not giving me commitment,so kindly look into this matter and help me out,The authorised service centre number is 02226713893 and the customer care number is 01144770044.Kindly look into this matter and help me out.you can contact me on +919870155851.
 
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