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eBay Complaints & Reviews - non receipt of goods

 

eBay,India

Location: India
 MR HOW? on 19-08-17
non receipt of goods
I had ordered a Cartoon printred bedsheet on 12th Aug 2017 n it was to be delivered by 18th Aug.

On 14th Aug i received a sms stating that the item has been shipped and it would be delivered by 16th Aug.

on !8th Aug around 1300hrs i received another sms thanking me fortaking delivery ofmy shipment.
I then with great difficulty got through to their customer care via phone and spoke to one Mr Anand whoconfirmed
that the shipment is still at Bareilly and that itmay take a few more days tobe delivered.
The very purpose of ordering this shipment was tobe a birthday present for a child on the 19th Aug.
Therehasbeen n further communication fromEbay and itsalready 19th Aug.Just imagine the plight of citizen
in no tkeeping up his promise to the child
Please advise the coursre ofaction tobe taken for the mental harrasment Ihave been subjected to.
Iyer
 
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Comments

3 Months ago by Ebay_India (Neutral)
Dear MR HOW,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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