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Delta Cabs Hyderabad Complaints & Reviews - Cancelled the Booking in the last minute

 

Delta Cabs Hyderabad,Hyderabad,Andhra Pradesh,India

Location: Hyderabad,Andhra Pradesh,India
 Anilraj peyala on 25-04-12
Cancelled the Booking in the last minute
Hello,

I have booked a cab in Delta cabs Hyderabad from 'Vanasthalipuram' to 'OU Colony Shaikpet' at 2:00PM on April 25th 2012. I booked the cab at 8:30 AA and I also received the confirmation message saying the cab has been booked. Below are the booking details and the message I received upon booking.

"Dear Customer your booking is confirmed on 25-04-2012 at 01:00PM. Your Booking ID is 36829. Thank you for using Delta Cab Services. Contact us on 040-30222277".

I received a call from the number +91 9000801276 at 1:39PM saying that the booking has been canceled and they cannot arrange the cab. I had a Doctor's Appointment for my 6 months old Daughter which I could not make it because of the negligence shown by this Cab service Provider.

I want to file a case against this Cab Service Provider so that at least they respect the customer's need before canceling the booking. If a service provider who cannot arrange the cab even after 5 hours how is it possible for me to get any other cab with in half hour before appointment.

Because of this reckless act I could not consult doctor on the prescribed appointment for my daughter.

Pls help me in filing a case against this Delta Cab servies.

Thanks,
Anilraj.
 
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