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BSNL ( Bharat sanchar nigam limited) Complaints & Reviews - wrong billing for post paid mobile number

 

BSNL ( Bharat sanchar nigam limited),Durgapur,West Bengal,India

Location: Durgapur,West Bengal,India
 Pranav on 07-08-12
wrong billing for post paid mobile number
Dear Sir,
I have a post paid BSNL mobile no. (9434792218) and I was charged wrongly for my internet data usage continuously for 10 months from January 2011 to October 2011. I had applied for Rupees 89 plan in the beginning of internet data usage, under which i will b able to use 3 GB of free internet data. But BSNL has charged me heavily in addition to fixed charge 89 Rupees of rental. Due to which I had to face many problems & social obligations. I am continuously asking BSNL for more than a year to return back my wrongly charged money. They are agreeing that bill is wrong (verbally) but they are not taking any interest in returning the money taken.
On and average basis the total amount should be approximately 250 rs./ month.
Details of Bill
year month Total amount charged (calling + data)
2011 10 318
2011 9 6069
2011 8 2843
2011 7 2095
2011 6 2093
2011 5 1679
2011 4 2576
2011 3 2360
2011 2 1218
2011 1 1281

This wrong billing made me a loss of approximately Rs. 20000/-, IT wasted wasted my time in chasing BSNL for almost 18 months. and Due to this i had failed to fulfill many of my social obligations.

Kindly solve this issue, and penalize BSNL for their crime (atleast 10 lacs. as fine and penalty)

Pranav
Ph. No. 9434792218
Durgapur, Westbengal.
 
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