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Aircel Complaints & Reviews - Automatic VAS activation and Unfair Balance Deduction

 

Aircel,west bengal,India

Location: west bengal,India
 Bibekananda bora on06-04-13
Automatic VAS activation and Unfair Balance Deduction
Sir,
My aircel prepaid mobile no is 8906571272.
Aircel activating various value added services (VAS) automatically in said mobile number and deducting balance unfairly.
On 5th april, i found that Rs. 1.00 had been deducted from my main account balance. When i called the customer care they told me that a VAS is activated in my number and that's why the deduction had been done. When i told them that i had not activated this VAS and claimed the refund, they refuse to give me the deducted amount and deactivated the VAS service.

The above issue is not the 1st time to me. From last one month aircel automatically activating VAS services in my mobile no. and deducing balance. I several time called them to deactivate all VAS on my number. The customer care officer deactivated all the VAS. But again there is automatic activation of VAS.
now i want all my deducted balance back and also deactivation of all VAS and
no more automatic VAS activation.
Thank you,
Bibekananda bora
Contact No- 9046245646

 
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Comments

1 Year ago by ravindra yadav (Neutral)
Sir my ballence deduct I want close my sim. Your service is very bad
1 Year ago by AircelSupport (Neutral)
Dear Bibekananda,

Hope your issue has been resolved by our Member Relation Executive. Please let us know in case of further queries.

You can also get in touch with us at https://twitter.com/Aircel or you can write to aircelsocialmedia@aircel.co.in

Warm regards,

Team Aircel India
1 Year ago by subhojit bose (Neutral)
i have 199 plan for 1 month which means aircel to aircel unlimited but its not working, by the time i calling a aircel customer money is charged from my main balance what should i do, my no. is 7278471370 ?????

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