Aircel Complaints & Reviews - Automatic VAS activation and Unfair Balance Deduction
|Location: west bengal,India|
|Bibekananda bora on06-04-13|
|Automatic VAS activation and Unfair Balance Deduction|
My aircel prepaid mobile no is 8906571272.
Aircel activating various value added services (VAS) automatically in said mobile number and deducting balance unfairly.
On 5th april, i found that Rs. 1.00 had been deducted from my main account balance. When i called the customer care they told me that a VAS is activated in my number and that's why the deduction had been done. When i told them that i had not activated this VAS and claimed the refund, they refuse to give me the deducted amount and deactivated the VAS service.
The above issue is not the 1st time to me. From last one month aircel automatically activating VAS services in my mobile no. and deducing balance. I several time called them to deactivate all VAS on my number. The customer care officer deactivated all the VAS. But again there is automatic activation of VAS.
now i want all my deducted balance back and also deactivation of all VAS and
no more automatic VAS activation.
Contact No- 9046245646
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