ACT FiberNet Complaints & Reviews - Poor Service No service
|Krishnas S on 27-10-16|
|Poor Service No service|
|I had subscribed for a new connection plan with a Rs. 2500 upfront payment towards Router, install and partial monthly service fees. The installation went fine but the connection went dead within days due to junction box power outage due to demolition of site where junction box was located. This has been reported to them many times but they have failed to provide any option. It has been over a month and a half but they have never fixed the problem but keep sending messages about disconnection/charges when in fact there has been NO connection since initial setup. The problem was reported multiple times to their customer support, field support team as well as marketing but to no avail. |
Their support level and team is extremely poor and have no knowledge or coordination between service, field and support.
Therefore I am reporting this as they now owe me for the equipment for which I have paid in full and for the service which I subscribed to but never got. I would want to bring to notice that anyone wanting to do a new connection with ACT will have to go through very poor support and service which I had read about but now am seeing it first hand. I WOULD SUGGEST FOLKS TO STAY AWAY FROM ACT FIBERNET
So again I am complaining for non service a disservice to customers and selling equipment I am proceeding to demand my refund for the same which amounts to 2500 as this was in the trial period. thanks
|More ACT FiberNet Complaints & Reviews - Poor Service No service complaints|
|ACT Fibernet - Cluless ACT Fibernet Customer charging methods|
|ACT Fibernet - ACT Fibernet-Not working since 7 Days|
|Act Fibernet - My internet does not working most of the time and Worst experience of Customer support|
|ACT Fibernet - Late installation of fibernet setup|
Post your comment
|Your attitude towards complaint||Agree Neutral Disagree|
Consumer-Court. Consumer Court Forum To Submit Consumer Complaints Online.Website to Submit Complaints Against Company,Product,Service,Agencies.
Consumer court enables consumers to submit there complaints and suggestion regarding any product , company ,bank, bussiness ,compnay government or non goverment organization in India or abroad. write your complaint and track it for mobile,cars,credit card etc.
Now a days number of complaints coming about email, phishing scam etc to stop this type of complaints we need to submit in this portal.
Complaint can be submitted on all products and there services like Mobile(Nokia, Samsung, HTC, Sony ericsson, LG, Blackberry, Micromax, iphone etc), mobile services(Vodafone, Airtel, Uninor, Reliance, Docomo, Idea,Aircel)
Anyone can just submit there complaints by selecting appropriate complaint Category from drop down box Submit Complaints
Major Services Covered and Companies Products: Car & Car Companies, Mobile Phone Handsets, Banks and their service, Travel Agent & problem related to their websites, Mobile Services and much more.